SHIPPING AND PRIVACY POLICIES

PRIVACY POLICY

Any personal information received will only be used to fill your order. We will not sell, rent, license or transfer your personal information to any third party. We may also use your personal information to send you promotional materials about goods and services we offer. If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone.

SHIPPING

After your payment is authorized and verified, orders are packed and shipped Monday - Friday only. Orders placed on weekends and select holidays are processed on the following business day. You will be notified when your order is shipped out to you.
We do not mass produce or manufacter our garments, every single 000SPORTWEAR// garment is handmade to order so please allow up to 2-4 weeks for your order to be created and processed. (time subjected to change depending on number of back orders) If our turnover time is too long for you and you need your parcel delievered to you sooner please contact us before placing your order we can work with you. An additional Rush service fee might be added to your order.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2-5 business days. Orders with out of stock item(s), may take an additional 5 business days to process and ship.


Domestic and International shipmets will be delivered via the United States Postal Service (USPS) Depending on your area, most orders will be delivered by USPS so the parcel will be received with your regular mail. If you are not home when the delivery is made, a notice card will be left by the postal service to advise on how and where your delivery can be collected.
Larger orders will be delivered by courier who will attempt to deliver the goods three times or leave with a neighbor. They will also leave a notice card after each delivery attempt to advise you what you can do to arrange receipt of the goods. A signature is required for larger deliveries but not for the smaller USPS deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.

We are not responsible for any packages that are lost, stolen or delayed by the postal service.

INTERNATIONAL ORDERS

Please note that customs authorities require us to state the value of contents directly on the package. Any custom fees or taxes associated with international orders are your responsibility.

RETURNS & EXCHANGES

If you are not 100% satisfied with your purchase, Exchange or store credit is allowed within 10 days of purchase with original receipt and tags attached. Returns are currently not accepted. Items must be unwashed, unworn or undamaged and in the original box/packaging for exchange or store credit. To set up an exchange/store credit contact us via email with shipping and tracking info of the parcel within the 10 days. Shipping Cost are non-refundable.

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